How can wehelp?
Email us and a person who builds YieldTrac will reply. Tell us your restaurant, what you were doing and what you saw; a screenshot helps.
support@yieldtrac.com
Signing in
Use “Forgot password?” on the sign-in page at app.yieldtrac.com to get a reset email. If your email address has changed or your login was removed, ask a manager at your business to invite you again, or email us.
Scanning an invoice
Every scan waits in Invoice staging until someone approves it. If a line looks wrong, fix it there before you approve: approving updates stock and prices. If a scan fails or reads a page badly, email us the invoice number and when you scanned it.
Count by voice
Count by voice sends what you say to our voice AI provider or, where that is off or can’t connect, to your browser’s own speech service, to turn it into counts, as the Privacy Policy explains. You can always type counts instead. To have voice AI switched off for your business, email us.
Your account and data
To get an export of your business’s data, or to close your account and have the data deleted, email us from the account owner’s address. Today we do this by hand, as the Privacy Policy describes. Managers can remove a person’s login at any time.
Security
If you think something is wrong with the security of YieldTrac or of your account, email us with “Security” in the subject line. Please don’t include passwords.
Everything else
Questions about the product or pricing: book a demo or see Contact. Our Terms and Privacy Policy cover how the Service works and how we handle data.